Frequently Asked Questions
Everything you need to know about Resume Optimized.
What is ATS optimization?
ATS (Applicant Tracking System) optimization ensures your resume passes through automated screening systems used by most companies. Our AI analyzes job descriptions to match keywords, optimize formatting, and improve your resume's compatibility with these systems.
How does the AI analyze my resume?
Our AI uses advanced natural language processing to extract key information from your resume and the job description. It identifies relevant skills, experiences, and keywords, then optimizes your content to better match what employers are looking for.
What file formats do you support?
We support PDF, DOCX, TXT, RTF, and image formats (PNG, JPG, JPEG). Our AI can extract text from any of these formats and optimize your resume accordingly.
Is my data secure?
Absolutely. We use end-to-end encryption and never share your personal information with third parties. Your data is processed securely and deleted after optimization. We're committed to protecting your privacy.
Can I cancel my subscription anytime?
Yes, you can cancel your monthly or yearly subscription at any time. You'll continue to have access until the end of your billing period. No questions asked.
What's the difference between single upload and subscription?
Single upload ($0.99) lets you optimize one resume. Subscriptions give you unlimited optimizations for a month ($9.99) or year ($99). Perfect if you're applying to multiple jobs or want to continuously improve your resume.
What export formats are available?
You can download your optimized resume in PDF, DOCX, TXT, and PNG formats. This gives you flexibility to use your resume in different contexts - from online applications to printed copies.
Do I need to provide a job description?
Yes, providing a job description is required for the best results. The AI uses this to tailor your resume specifically to the role you're applying for. You can paste the full job listing or key excerpts.
How long does optimization take?
Most optimizations complete within 30-60 seconds. Complex resumes or detailed job descriptions may take slightly longer, but you'll see a progress indicator throughout the process.
What's your refund policy?
We offer a 30-day money-back guarantee for all subscriptions. If you're not satisfied with your optimized resume, contact our support team for a full refund.
Still have questions?
Contact our support team and we'll get back to you within 24 hours.